FAQ
What is your story?
Seattle Luxury Handbags and Seattle Swifty/Sorority were a sort of an “opportunity and timing collide” endeavor.
Always a creative, Rachel dreamt up and made her first bag while working on an outfit for the 2023 eras tour. She had an unused and overly well loved Speedy 30 (read: junk condition) acquired from a vintage friend, and it was time to make her shine again. Through paint, patching, and leather repair, the very first Seattle Swifty bag was made.
In the summer of 2023, Rachel’s best friend convinced her to post that bag in a Taylor fan group online. It took some pushing, but the post was made a few weeks later. From that first post and a subsequent IG account, new besties were made as people inquired about having their very own custom luxury bag made. After that original IG account was wrongfully shut down, a move to Facebook was made and weekly bag drops became more common.
In the fall of 2024, Rachel left her long time career in education to focus full time on the Seattle Luxury Handbags brand. And - here we are!
To date, we have shipped over 700 pink packages all across the US as well as to Canada, Finland, Australia, and the UK.
Rachel’s focus is primarily on restoring and reimagining luxury vintage bags, although will occasionally see reimagined designer bags available as well.
At the core of this brand is the belief that luxury handbags are for everyone, and that every bag can have a new look and life. Upcycling, sustainability, and restoration are all a part of each bag Rachel creates.
I can’t wait for you to get your hands on your dream bag 🫶🏻
xo - Rachel
…eeeek! So glad you’re here!!
How do weekly bag drops work?
We drop a new set of bags each Sunday at 3pm pst on the website. For early access to bag drops (2pm pst each Sunday), join our Facebook group. It’s free - and we’re fun! You’ll also have access to sneak peeks for bag drops each week.
To purchase a bag in the group before the website drop, you must comment “sold” on that item post first.
Please note that our website checkout/shopping cart does not reserve or “hold” your items, so it is possible for someone to checkout with a bag even if it is sitting in your cart.
For group bag drops, you have all payment plans and options available through the website via invoice after an item is claimed.
Please do not claim items during the drop if you do not intend on paying your invoice within the hour or receiving it.
What are my payment options?
Payment plans are available through Shopify and PayPal payments.
When you checkout, you will see multiple payment options including paypal pay in four, and Shopify payments. This allows you to break up your bigger purchases into smaller payments if you prefer.
All major credit cards and Apple pay are accepted.
Where are you located?
We are located in Washington state, near Seattle, in the beautiful Pacific Northwest. Your items will ship directly from here to you.
How are your bags made?
While most bags are made by Rachel herself, there are a few behind the scenes women who make everything possible. Rachel works with 3 female owned embroidery companies to help with patch making, as well as 2 other female artisans who help with work on some of our hand-stitched upcycled bags and zippys. We are proud to be building an American made brand of all women creators.
I saw a bag I love - but it shows it is sold out. Will you make more? How do I buy it?
Each bag is unique and one of one and when it is sold, it is gone. Part of the joy of creating these bags is that they are not made on an assembly line - each is thoughtfully designed for that specific designer bag or upcycled product.
A custom bag of a similar bag style or theme may be possible - please reach out using the contact tab below to inquire.
While we are expanding our line to bags we can offer in quantities of more than one, each bag will still be slightly different because of the upcycled materials used as well as design placement.
I have a luxury bag that I would like to have customized. How does that work? How much does it cost?
Starting at $399
Full customization including 7 patches + design and areas of embroidery or paint. Customization includes up to 3 revisions of placements or patch choice before final sewing. You pay shipping both ways.
Customizations are done only by Rachel. You will determine design via email or FaceTime consult, whatever you prefer.
For patches, we will discuss what you are looking for and I pull a curated selection for you to choose from. Custom patches with specific lyrics, words, or phrases are an option.
To book a custom bag, I require a 50% deposit and the remainder + tracked and insured shipping costs when it is complete.
Expect a start date on your bag of 4-6 months out, based on current custom bookings. We will discuss this during our initial consultation.
If the client fails to ship their bag (tracked and insured) in a timely manner (No less than one month before their expected start date), they forfeit their deposit and custom bookings. This is to ensure that Rachel has time to dedicate to each custom bag during the time that they are booked, and is not behind schedule.
My DREAM luxury bag is XYZ - can you source that for me?
Absolutely. Finding a dream bag for a client is like a treasure hunt for me and I love it! Please email me for details on the bag you are looking for and your budget so we can discuss possibilities. I may already have your bag available - otherwise I will reach out to my network of vintage reseller besties to find that bag for you.
Because this is a small business, often I can find the bag of your dreams for a lower price point and in better condition than many large resale sites. You can also trust that your bag will be authentic and exactly what we discuss in terms of age and wear.
I do require a 50% deposit for all bags sourced and the remainder when the bag is available, cleaned, conditioned, and ready to ship to you.
Authenticity Guarantee
Seattle Luxury Handbags guarantees the authenticity of all items sold. Bags are thoroughly inspected for authenticity and also fully cleaned and disinfected before they are available for purchase.
No Authentication paperwork comes with your purchase; it may be purchased separately through a preferred Authentification vendor or clients choice.
Inclusions such as boxes, dust bags, and other accessories are verified to the best of our ability but are not part of the authenticity guarantee.
How much is shipping?
Shipping costs will vary based on product size. We charge a minimum fee of $10 for shipments in the US.
For shipping outside of the US, please contact us using the contact tab or information below.
When will my order ship?
U.S. orders typically ship within 3-5 business days, and international orders within 5-7 business days. USPS estimates arrivals in 5-10 business days. In rare cases, delays at the carrier level can extend that timeframe.
You will recieve tracking information from our website email. It may take 1-2 business days for your shipping status to be updated.
Made-To-Order products are shipped based on time specified on the product page.
Our your bags shipped with additional insurance?
All orders totalling over $500 are shipped with complimentary added insurance.
UPS & USPS shipping includes standard shipping insurance of up to $100.
Handling Claims of Counterfeit Items
If a client believes a preloved vintage item purchased from Seattle Luxury Handbags is counterfeit, they must contact us immediately. We will investigate the claim and, if verified, provide a full refund and take appropriate action.
No Cancellation / No Returns / No Refunds
After an order is placed, no cancellations will be accepted – regardless of how the product was purchased or whether it was paid in full or subject to a payment plan.
Questions?
Please reach out to hello@seattleluxuryhandbags.com